Activity Scoring Microsoft Dynamics CRM 365
David Buggy
in About Microsoft Dynamics 365, Microsoft Dynamics 365 Technical, Microsoft Dynamics CRM - Overview, Microsoft Dynamics CRM Technical, Microsoft Dynamics CRM User Adoption
Want to increase user adoption related to activity management in Microsoft Dynamics CRM/365? We have a great, simple solution – Activity Scoring.
We can configure your Microsoft CRM system’s activity types and apply scores to each type. Higher value activities can be assigned higher scores.
As users complete activities the system is calculating their total activity score. The goal management module can be used to set goals for users/teams on the desired scope to achieve in a given period.
Dashboards are created to show users & management users activity scores.
Reports display user activity counts and total scores for the period specified. This can easily be used to run contests for high scorers.
Activity scoring is a great way to increase user adoption and drive behavior. If you would like this for your Microsoft Dynamics CRM/365 system please Contact Us
