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Microsoft Dynamics 365 for Marketing vs ClickDimensions

Microsoft Dynamics 365 for Marketing vs ClickDimensions, an initial comparison. Microsoft has released their Microsoft Dynamics 365 for Marketing module, this article is an initial review of the module and high-level comparison to ClickDimensions (the other mainstream marketing automation option for Dynamics 365). Availability – There are a few different subscription options for the Marketing module. […]

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Top Reasons CRM Projects Fail

By understanding the top reasons CRM projects fail you can take steps to mitigate these issues. CRM implementation projects are complex and riddled with landmines that can cause significant issues or even failure. In 2001 Gartner published one of the first studies examining failure rates of CRM initiatives, they found that 47% of projects failed […]

by in About Microsoft Dynamics 365, Microsoft CRM Software Implementation, Microsoft Dynamics 365 Technical, Microsoft Dynamics CRM - Overview

Microsoft Releases Marketing Module for Dynamics 365

We have been hearing about this for quite a while, it is finally launched – the new Marketing module for Dynamics 365. This has been released to public preview meaning you can access this and start using it today. To enable this public preview feature go to https://trials.dynamics.com/Dynamics365/Preview/Marketing Specify your email address (that is used to login […]

by in About Microsoft Dynamics 365, Dynamics 365 Technical, Microsoft Dynamics 365 Technical, Microsoft Dynamics CRM - Overview, Microsoft Dynamics CRM Technical, Microsoft Dynamics CRM User Adoption

Microsoft Announces Continued Support for Outlook Add-In

In June 2017 Microsoft announced that the Outlook add-in for Dynamics 365 would be deprecated and would be replaced by the Dynamics 365 app for Outlook. This meant that the Outlook add-in would be supported in its current state but also would be removed from Dynamics 365 version 10 (next major release). Recently Microsoft announced […]

by in About Microsoft Dynamics 365, Microsoft Dynamics CRM - Overview

Request for Free Training on Insights – Dynamics 365

If you missed the webinar you can watch the recording: FREE Training – Microsoft Insights for Dynamics 365 powered by InsideView Technologies, Inc.   Jan 18, 2018 1:00 PM Eastern Time  Microsoft Insights powered by InsideView is included in most Microsoft CRM/Dynamics 365 subscriptions and is one of the most powerful tools in the system.  Join us […]

by in About Microsoft Dynamics 365, Microsoft CRM Software Implementation, Microsoft Dynamics 365 Technical, Microsoft Dynamics CRM - Overview

Microsoft Dynamics 365 Pricing & Licensing

This blog and video will help you understand the Microsoft Dynamics 365 pricing and licensing. We recommend you watch the video however we have summarized below. Microsoft Dynamics CRM is now Dynamics 365 Components of Dynamics 365 are Sales, Marketing, Finance, Operations, Customer Service, Field Service and Project Service¬†Automation Dynamics 365 can be licensed as […]

by in About Microsoft Dynamics 365, Microsoft Dynamics 365 Technical

The New Dynamics 365 UI Unified Interface – Our Review

The Dynamics 365 Unified Interface is coming and we had the opportunity to review it, below are our thoughts. The Unified Interface for Dynamics 365 is an updated user interface and is common across devices (mobile, tablet and desktop). It also includes some functionality only being released to the new client. You open the Unified […]

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