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How do Microsoft Dynamics CRM/365 Projects Fail? Learn from a Microsoft Partners Perspective

CRM implementation projects are complex and riddled with landmines that can cause significant issues or even failure. In 2001 Gartner published one of the first studies examining failure rates of CRM initiatives, they found that 47% of projects failed or failed to meet expectations. Over the last decade and a half failure rates have not […]

by in About Microsoft Dynamics 365, Microsoft CRM Software Implementation, Microsoft Dynamics 365 Technical, Microsoft Dynamics CRM - Overview

Microsoft Releases Marketing Module for Dynamics 365

We have been hearing about this for quite a while, it is finally launched – the new Marketing module for Dynamics 365. This has been released to public preview meaning you can access this and start using it today. To enable this public preview feature go to https://trials.dynamics.com/Dynamics365/Preview/Marketing Specify your email address (that is used to login […]

by in About Microsoft Dynamics 365, Dynamics 365 Technical, Microsoft Dynamics 365 Technical, Microsoft Dynamics CRM - Overview, Microsoft Dynamics CRM Technical, Microsoft Dynamics CRM User Adoption

Microsoft Announces Continued Support for Outlook Add-In

In June 2017 Microsoft announced that the Outlook add-in for Dynamics 365 would be deprecated and would be replaced by the Dynamics 365 app for Outlook. This meant that the Outlook add-in would be supported in its current state but also would be removed from Dynamics 365 version 10 (next major release). Recently Microsoft announced […]

by in About Microsoft Dynamics 365, Microsoft Dynamics CRM - Overview

Request for Free Training on Insights – Dynamics 365

If you missed the webinar you can watch the recording: FREE Training – Microsoft Insights for Dynamics 365 powered by InsideView Technologies, Inc.   Jan 18, 2018 1:00 PM Eastern Time  Microsoft Insights powered by InsideView is included in most Microsoft CRM/Dynamics 365 subscriptions and is one of the most powerful tools in the system.  Join us […]

by in About Microsoft Dynamics 365, Microsoft CRM Software Implementation, Microsoft Dynamics 365 Technical, Microsoft Dynamics CRM - Overview

Microsoft Dynamics 365 Pricing & Licensing

This blog and video will help you understand the Microsoft Dynamics 365 pricing and licensing. We recommend you watch the video however we have summarized below. Microsoft Dynamics CRM is now Dynamics 365 Components of Dynamics 365 are Sales, Marketing, Finance, Operations, Customer Service, Field Service and Project Service¬†Automation Dynamics 365 can be licensed as […]

by in About Microsoft Dynamics 365, Microsoft Dynamics 365 Technical

The New Dynamics 365 UI Unified Interface – Our Review

The Dynamics 365 Unified Interface is coming and we had the opportunity to review it, below are our thoughts. The Unified Interface for Dynamics 365 is an updated user interface and is common across devices (mobile, tablet and desktop). It also includes some functionality only being released to the new client. You open the Unified […]

by in About Microsoft Dynamics 365, Microsoft Dynamics 365 Technical, Uncategorized

Microsoft Dynamics 365 Business Edition – New Product Direction

Last week Microsoft announced that the Dynamics 365 Business Edition would not be released (not with the name “Business Edition”) In a post on 9/22 Microsoft’s Alysa Taylor laid out the plans for Dynamics 365. To “further simplify” Dynamics 365 offerings and “increase ease of selection” Microsoft will offer a single collection of Dynamics 365 […]

by in About Microsoft Dynamics 365, Microsoft Dynamics 365 Technical

Microsoft Dynamics 365 Business Edition is now called Tenerife!

If you are waiting for the Business Edition of Dynamics 365… On Monday at the Directions Conference in Orlando, Marko Perisic gave a keynote that set Microsoft partners on their heels. He announced that the product formerly known as Microsoft Dynamics CRM, Dynamics 365 for Financials and Operations Business Edition, formerly known as Dynamics 365 […]

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