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Dynamics 365 User Adoption Report
May 16, 2017
by in About Microsoft Dynamics 365, Microsoft CRM Software Implementation, Microsoft Dynamics CRM - Overview, Microsoft Dynamics CRM User Adoption, Uncategorized

User Adoption with Microsoft CRM/Dynamics 365

This is part 1 of a series of blogs on user adoption with Microsoft CRM/Dynamics 365… the Achilles heel of CRM. I will examine real-world causes of CRM user adoption failure and how to avoid or recover from the top issues that cause user adoption issues. If you are not monitoring user adoption your Dynamics […]

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May 5, 2017
by in About Microsoft Dynamics 365, Microsoft CRM Software Implementation, Microsoft Dynamics CRM - Overview, Uncategorized

The days of expensive, complex CRM implementations are coming to an end

I have been helping businesses implement Customer Relationship Management (CRM) solutions for almost 20 years. I began in the days where “Sales Force Automation (SFA)” was the buzz-term and market leaders were GoldMine & Act. While a lot has changed in the CRM space over the years history repeats itself and that is happenning in […]

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May 1, 2017
by in Dynamics 365 Technical, Microsoft Dynamics 365 Technical, Microsoft Dynamics CRM Technical, Uncategorized

Microsoft Dynamics 365 for Phones has Stopped – What to Know

If you are attempting to use Dynamics 365 for phones on an Android device and get the error: Dynamics 365 for Phones has stopped try clearing the applications cache: First, navigate to Settings on your device. Go to Apps, Application Manager Find the Dynamics 365 for Phones application and click on it Click on the Storage option […]

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