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Perform Proper Qualification in Dynamics 365 Performing proper lead qualification in Microsoft Dynamics 365 is crucial for sales teams to maximize the platform’s capabilities and drive better business outcomes. Microsoft Dynamics 365 offers robust tools for managing customer relationships, but the true value of these tools can only be realized when sales teams effectively qualify leads. By utilizing Dynamics 365’s […]

Dynamics 365 Leads vs Prospect Accounts

Why you should consider changing the way you manage suspects and prospects in Dynamics 365 The idea of using Leads in Dynamics 365 for Sales is attractive as it allows you to completely separate “suspects” from prospects and customers however this is an area that we see sales teams struggle with. Why? Mainly because the […]

Why Sales and Marketing Alignment is Your Revenue Rocket Fuel

Sales and marketing are often seen as separate entities. Marketing churns out leads, while sales is responsible for working the leads and closing deals. Unfortunately, these teams are not always aligned, in fact Gartner found only 19% of organizations have achieved true sales and marketing alignment.  Why is Sales and Marketing Alignment Crucial? Imagine a […]

The Ultimate Guide to Microsoft Dynamics 365 Customer Insights Journeys Overview and Pricing

The Ultimate Guide to Microsoft Dynamics 365 Customer Insights Journeys Overview and Pricing   The Ultimate Guide to Microsoft Dynamics 365 Customer Insights Journeys Overview and Pricing will demystify the pricing as it can be difficult to understand. In this article, we break down the pricing in an easy-to-understand format.  First, the Product Renaming department at […]

Microsoft Copilot

What is Microsoft Copilot? Microsoft Copilot is an artificial intelligence (AI) assistant. AI, or Artificial Intelligence, refers to the simulation of human intelligence in machines that are programmed to think and learn like humans. It encompasses a broad range of techniques, algorithms, and technologies that enable machines to perform tasks that typically require human intelligence. […]

Microsoft Dynamics 365 Training Best Practices

Proper Microsoft Dynamics 365 training is absolutely paramount to a successful rollout. In this article, our team at Strava Technology Group shares best practices from our 15+ years’ experience with Dynamics CRM/365. Developing your training plan should begin early in the project — during requirements analysis. It is important to assess the user base and the levels […]

FastTrack Implementation Services for Microsoft Dynamics 365

Announcing FastTrack Implementation Services for Microsoft Dynamics 365. FastTrack is a fixed cost/scope, rapid implementation service that gets your company up and running quickly and cost-effectively. We offer FastTrack for Dynamics 365 Sales, Marketing or Service. Why a “rapid” implementation approach works – There are several things coming together in the CRM space that enables a […]

Dynamics 365 October 2018 Release Notes

Microsoft has published the release notes for the October 2018 update to Dynamics 365. There are 90+ new capabilities being added to the platform, lot’s to look forward to. In this post we highlight the new functionality being released to the Marketing, Sales and Service areas of Dynamics 365. To review the full release notes, […]

Microsoft Releases Marketing Module for Dynamics 365

We have been hearing about this for quite a while, it is finally launched – the new Marketing module for Dynamics 365. This has been released to public preview meaning you can access this and start using it today. To enable this public preview feature go to Specify your email address (that is used to login […]

Microsoft Announces Continued Support for Outlook Add-In

In June 2017 Microsoft announced that the Outlook add-in for Dynamics 365 would be deprecated and would be replaced by the Dynamics 365 app for Outlook. This meant that the Outlook add-in would be supported in its current state but also would be removed from Dynamics 365 version 10 (next major release). Recently Microsoft announced […]

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