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September 28, 2018
by in About Microsoft Dynamics 365, Microsoft CRM Software Implementation, Microsoft Dynamics 365 Technical, Microsoft Dynamics CRM - Overview, Microsoft Dynamics CRM User Adoption

Microsoft Dynamics 365 Training Best Practices

Proper Microsoft Dynamics 365 training is absolutely paramount to a successful rollout. In this article, our team at Strava Technology Group shares best practices from our 15+ years’ experience with Dynamics CRM/365. Developing your training plan should begin early in the project — during requirements analysis. It is important to assess the user base and the levels […]

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February 14, 2018
by in About Microsoft Dynamics 365, Microsoft CRM Software Implementation, Microsoft Dynamics 365 Technical, Microsoft Dynamics CRM - Overview

Microsoft Releases Marketing Module for Dynamics 365

We have been hearing about this for quite a while, it is finally launched – the new Marketing module for Dynamics 365. This has been released to public preview meaning you can access this and start using it today. To enable this public preview feature go to https://trials.dynamics.com/Dynamics365/Preview/Marketing Specify your email address (that is used to login […]

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February 6, 2018
by in About Microsoft Dynamics 365, Dynamics 365 Technical, Microsoft Dynamics 365 Technical, Microsoft Dynamics CRM - Overview, Microsoft Dynamics CRM Technical, Microsoft Dynamics CRM User Adoption

Microsoft Announces Continued Support for Outlook Add-In

In June 2017 Microsoft announced that the Outlook add-in for Dynamics 365 would be deprecated and would be replaced by the Dynamics 365 app for Outlook. This meant that the Outlook add-in would be supported in its current state but also would be removed from Dynamics 365 version 10 (next major release). Recently Microsoft announced […]

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September 26, 2017
by in About Microsoft Dynamics 365, Microsoft CRM Software Implementation, Microsoft Dynamics 365 Technical, Microsoft Dynamics CRM - Overview

Microsoft Dynamics 365 Pricing & Licensing

This blog and video will help you understand the Microsoft Dynamics 365 pricing and licensing. We recommend you watch the video however we have summarized below. Microsoft Dynamics CRM is now Dynamics 365 Components of Dynamics 365 are Sales, Marketing, Finance, Operations, Customer Service, Field Service and Project Service Automation Dynamics 365 can be licensed as […]

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September 25, 2017
by in About Microsoft Dynamics 365, Microsoft Dynamics 365 Technical

The New Dynamics 365 UI Unified Interface – Our Review

The Dynamics 365 Unified Interface is coming and we had the opportunity to review it, below are our thoughts. The Unified Interface for Dynamics 365 is an updated user interface and is common across devices (mobile, tablet and desktop). It also includes some functionality only being released to the new client. You open the Unified […]

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September 25, 2017
by in About Microsoft Dynamics 365, Microsoft Dynamics 365 Technical, Uncategorized

Microsoft Dynamics 365 Business Edition – New Product Direction

Last week Microsoft announced that the Dynamics 365 Business Edition would not be released (not with the name “Business Edition”) In a post on 9/22 Microsoft’s Alysa Taylor laid out the plans for Dynamics 365. To “further simplify” Dynamics 365 offerings and “increase ease of selection” Microsoft will offer a single collection of Dynamics 365 […]

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September 20, 2017
by in About Microsoft Dynamics 365, Microsoft Dynamics 365 Technical

Microsoft Dynamics 365 Business Edition is now called Tenerife!

If you are waiting for the Business Edition of Dynamics 365… On Monday at the Directions Conference in Orlando, Marko Perisic gave a keynote that set Microsoft partners on their heels. He announced that the product formerly known as Microsoft Dynamics CRM, Dynamics 365 for Financials and Operations Business Edition, formerly known as Dynamics 365 […]

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August 15, 2017
by in About Microsoft Dynamics 365, Dynamics 365 Technical, Microsoft Dynamics 365 Technical

Sign Up for our Free Webinar – Microsoft Dynamics 365 July 2017 Update

There is exciting new functionality ready to be rolled out to Dynamics 365 customers. Join us on Tuesday September 26th at 1pm EST for a free webinar where we will demonstrate the new features being rolled out. Top new features include: Unified User Interface Virtual Entities Customer Insights experience Mobile Improvements Business Edition LinkedIn Integration – […]

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June 30, 2017
by in About Microsoft Dynamics 365, Microsoft Dynamics 365 Technical, Microsoft Dynamics CRM - Overview, Microsoft Dynamics CRM Technical, Microsoft Dynamics CRM User Adoption

Activity Scoring Microsoft Dynamics CRM 365

Want to increase user adoption related to activity management in Microsoft Dynamics CRM/365? We have a great, simple solution – Activity Scoring. We can configure your Microsoft CRM system’s activity types and apply scores to each type. Higher value activities can be assigned higher scores. As users complete activities the system is calculating their total […]

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June 22, 2017
by in About Microsoft Dynamics 365, Dynamics 365 Technical, Microsoft Dynamics 365 Technical, Microsoft Dynamics CRM - Overview, Microsoft Dynamics CRM Technical

Microsoft Dynamics 365/CRM July 2017 Update

There is an update forthcoming to the Dynamics 365/CRM platform in July. So what’s new? Tuesday September 5th at 1pm. Advanced registration required. Unified User Interface – Microsoft is releasing user interface improvements designed to unify and improve the interface. Improvements include a new activity timeline for mobile with inline actions and new custom controls and […]

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