FastTrack for Microsoft Dynamics CRM/365 Customer Service

FastTrack for Microsoft Dynamics 365 Customer Service is a rapid, fixed cost implementation service for the Customer Service area of the platform. 

FastTrack is also available for the Sales and Marketing areas of Dynamics 365.

Each FastTrack program includes full implementation services beginning with a planning session. During planning, we review your service & support processes and requirements. The plan is created including detailed configuration information and handed off to our service team. Once your solution is built, we conduct a full review with you. We collect feedback on any changes, make the changes and then have you test the system. Once the system is ready, we then perform training and go-live. 

Our FastTrack program comes with a complete pre-configured template for customer service. The template is built from over 15 years experience implementing Dynamics CRM/365. We realized long ago that most businesses need the same base level configurations so we built a template that provides hundreds of configurations that you would typically pay for with other implementation partners. With FastTrack you get our full template and ongoing updates as we enhance these on a regular basis. 15 years of best practice configurations are included in our FastTrack templates.