Microsoft Dynamics 365 for Customer Service enables your team to provide fast, personalized service and support. Engage on any channel or device using multi-channel capabilities including email, web, chat, social and more.
Built-in intelligence guides agents to next best steps by displaying suggested actions. The sales team is kept updated with real-time notifications. Managers can view service performance at-a-glance from rich dashboards.
We have helped many organizations evaluate, plan, implement and support Microsoft Dynamics 365 for Customer Service. Our guidance goes beyond the technology to solve real customer service challenges.