Microsoft Dynamics 365 Pricing & Licensing
David Buggy
in About Microsoft Dynamics 365, Microsoft CRM Software Implementation, Microsoft Dynamics 365 Technical, Microsoft Dynamics CRM - Overview
This blog and video will help you understand the Microsoft Dynamics 365 pricing and licensing.
We recommend you watch the video however we have summarized below.
- Microsoft Dynamics CRM is now Dynamics 365
- Components of Dynamics 365 are Sales, Marketing, Finance, Operations, Customer Service, Field Service and Project Service Automation
- Dynamics 365 can be licensed as individual applications or as a Plan
- Team Members license is for “light users”
- Read access across Sales, Service, Field Service & Project Service
- Write access to Contacts, Accounts, Notes & Activities
- Read/Write to Custom Entities
- Team Members cannot access Marketing Lists, Cases, Products,
Contracts or Work Orders
The “Business Edition” consists of only the Financials application. Functionality includes: Financial Management, Inventory, Purchasing, Project Management and Outlook Integration for Quote, Invoice, Order & Credit Memo.
Microsoft announced that the Sales & Marketing modules would not be released under Business Edition – see our blog article for more information
Business Edition Financials – priced at $40 per user/month
Enterprise Edition
Licensed as Individual Applications or Plans (groups of apps).
Application Licensing
Start with what you need and upgrade to plans as your business grows. You can buy Dynamics 365 applications for:
Retail – $170 pr user/month
Talent – $40 per user/month
Sales – $95 per user/month
Customer Service – $95 per user/month
Project Service Automation $95 per user/month
Field Service – $95 per user/month
Relationship Sales $135 per user/month
PowerApps – $40 per user/month
Additional Licenses:
Team Member – Execute basic processes and share knowledge. $8 per user/month
Dynamics 365 Enterprise Plan 1
Get full use of all applications in one comprehensive, cost-efficient license.
$210 per user/month
Includes:
- Finance & Operations
- Retail
- Talent
- Sales
- Customer Service
- Project Service Automation
- Field Service
- PowerApps
Additional Licenses:
Team Member – Execute basic processes and share knowledge. $8 per user/month
Operations Activity – Perform transactional tasks with Finance and Operations or Retail applications. $50 per user/month
Operations Devices – Access Finance and Operations or Retail application functionality through a shared, licensed device. $75 per device/month
Unified Operations Plan
Get full use of applications that help connect and manage your business operations.
$190 per user/month
Includes:
- Finance & Operations
- Retail
- PowerApps
Additional Licenses:
Team Member – Execute basic processes and share knowledge. $8 per user/month
Operations Activity – Perform transactional tasks with Finance and Operations or Retail applications. $50 per user/month
Operations Devices – Access Finance and Operations or Retail application functionality through a shared, licensed device. $75 per device/month
Customer Engagement Plan
Get full use of applications that help build and support customer relationships.
$115 per user/month
Includes:
Additional Licenses:
Team Member – Execute basic processes and share knowledge. $8 per user/month
Discounted Dynamics 365 Pricing Available!
Enterprise Sales Application – $40 per user/month, renewable through December 1, 2019! Maximum 25 licenses (if you need more than 25 licenses all licensing must be purchased at regular pricing (see below). This discounted pricing is available only to new customers (a customer that has not previously licensed any version of Microsoft Dynamics CRM (Online or On-Premises) prior to this purchase).
Enterprise Sales & Customer Service – $65 per user/month, renewable through December 1, 2019! Maximum 50 licenses (if you need more than 50 licenses all licensing must be purchased at regular pricing (see below). This discounted pricing is available only to new customers (a customer that has not previously licensed any version of Microsoft Dynamics CRM (Online or On-Premises) prior to this purchase.
Dynamics 365 Team Members Licensing – $5 per user/month, renewable through December 1, 2019 New customers that purchase the above SKUs will also be able to obtain a version of Team Members, Enterprise edition at $5/user/month. Up to 150 Team Member licenses are available with the above promotional pricing.
