Microsoft Office 365 CRM
Microsoft Office 365 CRM Product Information
Microsoft Office 365 CRM Online is a module to the Office 365 suite called Dynamics 365. This module offers full Marketing, Sales, Customer Service, Field Service and Project Service (project management) functionality. The CRM module to Office 365 was first released in 2013 as Microsoft Dynamics CRM Online.
Dynamics 365 is fully integrated with Microsoft Outlook (online, desktop and mobile) as well as Word, Excel, OneNote and Teams. Pricing for Dynamics 365 is based on a per user/month subscription basis starting at $15 per user/month. See full Dynamics 365 CRM pricing information.
World-class CRM Functionality
Sales
- Sales Lead Management
- Opportunity/Forecasting
- Customer Account & Contact Management
- Activity Management
- Sales Process Workflow
- Competitor Tracking
- Set & Manage Sales Goals
Marketing
- Email Campaign Management
- Drip/Nurture Marketing
- Forms and Landing Pages
- Multi/Omni Channel
- LinkedIn Integration
- Event Management
Customer Service
- Case/Ticket Management
- Multi/Omni Channel Engagement
- Customer Portal
- Knowledgebase
- Service Level Agreements
Other modules include capabilities to perform end-to-end project management, perform expert field service and more. Office 365 CRM is a platform that can manage a business from marketing through accounting. If you are still using spreadsheets and other disconnected applications to manage your business let us show you Dynamics 365!
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Expert level Microsoft Dynamics 365 CRM Partner
Our team has over 16 years experience helping businesses evaluate, plan, implement and support Dynamics 365. Our services cover the entire platform. We offer a fixed cost, rapid implementation model for the Marketing, Sales and Customer Service modules – check out our FastTrack services.
Let us show you how Dynamics 365 and our expert implementation services can transform your business. Call us at 844-8-STRAVA (844-878-7282) or email – info@stravatechgroup.com
