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Microsoft Office 365 CRM

June 20, 2019 by in Microsoft Dynamics CRM Technical

Microsoft Office 365 CRM Product Information

Microsoft Office 365 CRM Online
Microsoft Office 365 Dynamics

Microsoft Office 365 CRM Online is a module to the Office 365 suite called Dynamics 365. This module offers full Marketing, Sales, Customer Service, Field Service and Project Service (project management) functionality. The CRM module to Office 365 was first released in 2013 as Microsoft Dynamics CRM Online.

Dynamics 365 is fully integrated with Microsoft Outlook (online, desktop and mobile) as well as Word, Excel, OneNote and Teams. Pricing for Dynamics 365 is based on a per user/month subscription basis starting at $15 per user/month. See full Dynamics 365 CRM pricing information. 

Microsoft Dynamics CRM 365 Mobile

World-class CRM Functionality

Microsoft Dynamics CRM 365 Sales Partner


  • Sales Lead Management
  • Opportunity/Forecasting
  • Customer Account & Contact Management
  • Activity Management
  • Sales Process Workflow
  • Competitor Tracking
  • Set & Manage Sales Goals


  • Email Campaign Management
  • Drip/Nurture Marketing
  • Forms and Landing Pages
  • Multi/Omni Channel¬†
  • LinkedIn Integration
  • Event Management
Microsoft Dynamics CRM 365 for Marketing Partner
Dynamics CRM 365 for Customer Service Partner

Customer Service

  • Case/Ticket Management
  • Multi/Omni Channel Engagement
  • Customer Portal
  • Knowledgebase
  • Service Level Agreements

Other modules include capabilities to perform end-to-end project management, perform expert field service and more. Office 365 CRM is a platform that can manage a business from marketing through accounting. If you are still using spreadsheets and other disconnected applications to manage your business let us show you Dynamics 365!

Schedule a Live Demo

Expert level Microsoft Dynamics 365 CRM Partner

Our team has over 16 years experience helping businesses evaluate, plan, implement and support Dynamics 365. Our services cover the entire platform. We offer a fixed cost, rapid implementation model for the Marketing, Sales and Customer Service modules – check out our FastTrack services.

Let us show you how Dynamics 365 and our expert implementation services can transform your business. Call us at 844-8-STRAVA (844-878-7282) or email Р 

About David Buggy

David Buggy is the Founder & President of Strava Technology Group, a NJ based top Microsoft partner and one of the most experienced partners in the Microsoft channel on Customer Relationship Management. David is a veteran of the CRM industry with over 20 years of experience helping businesses successfully adopt and manage Customer Relationship Management solutions. David and his team have helped hundreds of organizations including Salvation Army, Stuart Haas Racing, and Penn State University plan, implement and support CRM initiatives. To learn more about Strava Technology Group visit

    Microsoft Dynamics 365 Partner Consultant


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