Description
Dynamics 365 User Adoption Report
User adoption is critical to the success of any software deployment. Monitor your user adoption with our Dynamics 365 User Adoption Report built in Power BI. At-a-glance analysis of user adoption across all main areas of Dynamics 365 Customer Engagement:
- Login activity
- Records created by User – Accounts, Contacts, Leads, Opportunities, Quotes, Orders, Invoices, and Cases
- Record ownership by user
- Activities created
- Activities completed
Dynamics 365 User Adoption Report also includes leaderboards showing the top 3 users by adoption by area (Sales and Customer Service). This allows you to “gamify” your user adoption which is proven to increase performance across your user teams.
- Activity Analysis
Our Total Solution Management clients get this report as part of our managed services along with consultative guidance on managing user adoption.