Description

Dynamics 365 System Administrator Full 4-Day Boot Camp

Price includes 2 attendees per company

Duration – 4 Days
Schedule – Offered over 4-consecutive days or One-Day-Per-Week Model over 4-weeks

Pre-requisites – It is highly recommended that system administrators attend end-user training for each area of Dynamics 365 being used (Marketing, Sales and Customer Service). Administrators need to understand the functional/use cases to be effective in system administration.

Overview – This course is for administrators and customizers who are starting a role administering Dynamics 365 or advancing their knowledge of system administration. This course covers full system administration topics. Following this course attendees will be able to:

• Understand Dynamics 365 System Settings
• Understand the Database Schema/Architecture
• Manage users & security roles
• Role-based Security
• Field-based security
• Manage Dynamics 365 Environments (production/sandbox)
• Setup & Manage Outlook & Exchange Integration
• Setup & Manage Sharepoint Integration
• Perform proactive and preventative maintenance
• Manage searching in Dynamics 365
• Use the query tool to perform multi-level searches
• Record Statuses
• Manage Data (duplicate records, import data, bulk delete)
• Manage Auditing
• Manage Templates (Email and document)
• Customize the system (Fields/screens, views, sitemap)
• Entities & Relationships
• Calculated & Rollup Fields
• Develop Workflows
• Manage Solutions
• Create & Manage Business Rules and Process Flows
• Migrate Customizations across environments
• Reporting & Dashboards – Level 1 (see advanced course offered)