Description
Dynamics 365 System Administrator Full 4-Day Boot Camp
Price includes 2 attendees per company
Duration – 4 Days
Schedule – Offered over 4-consecutive days or One-Day-Per-Week Model over 4-weeks
Pre-requisites – It is highly recommended that system administrators attend end-user training for each area of Dynamics 365 being used (Marketing, Sales and Customer Service). Administrators need to understand the functional/use cases to be effective in system administration.
Overview – This course is for administrators and customizers who are starting a role administering Dynamics 365 or advancing their knowledge of system administration. This course covers full system administration topics. Following this course attendees will be able to:
- Understand Dynamics 365 System Settings
- Understand the Database Schema/Architecture
- Manage users & security roles
- Role-based Security
- Field-based security
- Manage Dynamics 365 Environments (production/sandbox)
- Setup & Manage Outlook & Exchange Integration
- Setup & Manage Sharepoint Integration
- Perform proactive and preventative maintenance
- Manage searching in Dynamics 365
- Use the query tool to perform multi-level searches
- Record Statuses
- Manage Data (duplicate records, import data, bulk delete)
- Manage Auditing
- Manage Templates (Email and document)
- Customize the system (Fields/screens, views, sitemap)
- Entities & Relationships
- Calculated & Rollup Fields
- Develop Workflows
- Manage Solutions
- Create & Manage Business Rules and Process Flows
- Migrate Customizations across environments
- Reporting & Dashboards – Level 1 (see advanced course offered)