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Microsoft Dynamics 365/CRM Admin Training Full 4-Day Boot Camp

$5,995.00

Remote/web-based, live instructor-led using our advanced web-based training platform. 4-full days of Dynamics 365 System Admin training will prepare attendees to fully administer the system. This course is for administrators and customizers who are starting a role administering Dynamics 365 of or advancing their knowledge of system administration. This course covers full system administration topics.

Description

Dynamics 365 System Administrator Full 4-Day Boot Camp

Price includes 2 attendees per company

Duration – 4 Days
Schedule – Offered over 4-consecutive days or One-Day-Per-Week Model over 4-weeks

Pre-requisitesIt is highly recommended that system administrators attend end-user training for each area of Dynamics 365 being used (Marketing, Sales and Customer Service). Administrators need to understand the functional/use cases to be effective in system administration.

Overview – This course is for administrators and customizers who are starting a role administering Dynamics 365 or advancing their knowledge of system administration. This course covers full system administration topics. Following this course attendees will be able to:

  • Understand Dynamics 365 System Settings
  • Understand the Database Schema/Architecture
  • Manage users & security roles
  • Role-based Security
  • Field-based security
  • Manage Dynamics 365 Environments (production/sandbox)
  • Setup & Manage Outlook & Exchange Integration
  • Setup & Manage Sharepoint Integration
  • Perform proactive and preventative maintenance
  • Manage searching in Dynamics 365
  • Use the query tool to perform multi-level searches
  • Record Statuses
  • Manage Data (duplicate records, import data, bulk delete)
  • Manage Auditing
  • Manage Templates (Email and document)
  • Customize the system (Fields/screens, views, sitemap)
  • Entities & Relationships
  • Calculated & Rollup Fields
  • Develop Workflows
  • Manage Solutions
  • Create & Manage Business Rules and Process Flows
  • Migrate Customizations across environments
  • Reporting & Dashboards – Level 1 (see advanced course offered)

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