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Microsoft Dynamics 365/CRM Admin Training Full 4-Day Boot Camp

$5,995.00

Remote/web-based, live instructor-led using our advanced web-based training platform. 4-full days of Dynamics 365 System Admin training will prepare attendees to fully administer the system. This course is for administrators and customizers who are starting a role administering Dynamics 365 of or advancing their knowledge of system administration. This course covers full system administration topics.

Description

Microsoft Dynamics 365 CRM Admin Training BootcampDynamics 365 System Administrator Full 4-Day Boot Camp

Price includes 2 attendees per company

Duration – 4 Days
Schedule – Offered over 4-consecutive days or One-Day-Per-Week Model over 4-weeks

Pre-requisitesIt is highly recommended that system administrators attend end-user training for each area of Dynamics 365 being used (Marketing, Sales and Customer Service). Administrators need to understand the functional/use cases to be effective in system administration.

Overview – This course is for administrators and customizers who are starting a role administering Dynamics 365 or advancing their knowledge of system administration. This course covers full system administration topics. Following this course attendees will be able to:

  • Understand Dynamics 365 System Settings
  • Understand the Database Schema/Architecture
  • Manage users & security roles
  • Role-based Security
  • Field-based security
  • Manage Dynamics 365 Environments (production/sandbox)
  • Setup & Manage Outlook & Exchange Integration
  • Setup & Manage Sharepoint Integration
  • Perform proactive and preventative maintenance
  • Manage searching in Dynamics 365
  • Use the query tool to perform multi-level searches
  • Record Statuses
  • Manage Data (duplicate records, import data, bulk delete)
  • Manage Auditing
  • Manage Templates (Email and document)
  • Customize the system (Fields/screens, views, sitemap)
  • Entities & Relationships
  • Calculated & Rollup Fields
  • Develop Workflows
  • Manage Solutions
  • Create & Manage Business Rules and Process Flows
  • Migrate Customizations across environments
  • Reporting & Dashboards – Level 1 (see advanced course offered)
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