“Over 18 years of working with SMB’s on CRM initiatives I saw firsthand the top reasons CRM projects failed and knew I could fix them. It starts with the right client engagement model. The standard model most other Microsoft partners use is a consultant model based on billable hours putting all the risk on the client. This model jeopardizes success from day one. The client is putting trust into and investing in a CRM expert and needs a solution. The “consultant” is aligned to billable hours, not a solution and success.”
David and his team of CRM experts created an engagement model that, in most cases, is based on fixed-cost projects. They built solutions that accelerate CRM adoption like their FastTrack for Dynamics 365; a rapid, fixed-cost solution for new implementations or relaunch of a failed implementation. FastTrack includes full implementation services as well as pre-built, best-practice based versions of Dynamics 365 that solve the top challenges SMB’s face in adopting CRM.