Paula has been in the Information Technology field for over 20 years. Prior to joining Sträva Technology Group she spent 15 years at a NJ based Microsoft Dynamics CRM provider holding positions including CRM Pre-Sales Solutions Specialist, Project Manager and Director of CRM Services. From 1997 to 2002 Paula was Systems Manager for a Delaware based wholesale distributor of textiles. In her role as Systems Manager she was responsible for administration of their ERP system (Prophet 21 by Epicor), Local & Wide area networks, CRM and telephone systems. She also managed a full eCommerce initiative and was an internal auditor for ISO 9000.
Paula is a Microsoft CRM & Dynamics 365 expert with over 15 years of experience on the platform. She is a senior level Business Analyst with deep expertise in business requirements analysis, project management and solution design.
Paula is certified in Microsoft CRM Applications, Sales & Pre-sales as well as Microsoft’s Sure Step Implementation Methodology. Her expertise spans the entire Dynamics 365 platform including configuration, customization, data integration/migration, user adoption management and training.
Paula holds a BA from University of North Carolina, Chapel Hill and Client Server Technology Certification from Penn State University, Great Valley.