Are you struggling with CRM? You are not alone. More than half of our business is helping businesses fix their current Dynamics 365 deployment.
Strava is one of Microsoft’s top partners for Dynamics 365 (CRM). We have over 18 years of experience helping businesses achieve success with Microsoft CRM/Dynamics 365.
We see common challenges with CRM projects that have failed or failed to meet expectations:
In a recent survey of over 1000 sales professionals, 70% said their CRM system does not add value.
Does your CRM system provide sellers with enough value that they want to use it? If not you likely will never gain good user adoption.
We have helped over 100 businesses go from CRM challenged to success in under 8 weeks with our FastTrack REFRESH for Dynamics 365.
FastTrack REFRESH includes expert services to analyze the current state of your deployment, build a roadmap to a successful future state, and configure/test/train and launch a refreshed deployment… all in 8 weeks for a fixed fee.
Your project will be led by a CRM expert who remains with you to fully manage your Dynamics 365 deployment well after it is launched.
FastTrack REFRESH services include:
A key component of FastTrack REFRESH that allows us to fully relaunch your system in 8 weeks for an affordable fixed cost are the pre-built tools included:
One of the top reasons for CRM failure is lack of proper ongoing solution management.
It is just not possible to think of every needed configuration needed upfront. Also, the CRM system needs to change and adapt with your business.
Unfortunately in a lot of cases the system becomes stagnant very quickly because management will not approve additional investment in “consulting services” without seeing success and ROI. Additionally, most small-mid size businesses (SMB) cannot afford an in-house CRM admin resource.
FastTrack REFRESH includes Total Solution Management, full ongoing support, and managed services where we manage your Dynamics 365 solution ongoing. More info.